I Thought the Customer was Always Right
Jesse Chan | October 3rd, 2007 | 4 Comments
“The customer is always right.”
A bit of a rant . . . This morning I was sent through the run-around with Washington Mutual (WaMu) Bank. I had converted one of my accounts to another type of account about a year ago, in-person, when I went to one of their local banking sites. […]
How to Win Friends & Influence People
Jesse Chan | August 9th, 2007 | 1 Comment
Dale Carnegie
Apparently, people matter when you’re starting a business or working at a corporation. But so many businesses overlook this fact.
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