I Thought the Customer was Always Right

“The customer is always right.” A bit of a rant . . . This morning I was sent through the run-around with Washington Mutual (WaMu) Bank. I had converted one of my accounts to another type of account about a year ago, in-person, when I went to one of their local banking sites. However, I […]

How to Win Friends & Influence People

Dale Carnegie Apparently, people matter when you’re starting a business or working at a corporation. But so many businesses overlook this fact.